Commissioning of the newly acquired communication system at the immigration department flopped today, after the internal affairs state minister, Matia Kasaija, found out that the officers didn't know how to operate the gadgets.
The Immigration department has acquired a high frequency Radio Communication system worth 7,000 US dollars to ease communication between Kampala and the border posts of Katuna, Araba in Arua, Mpondwe and Mirama hills.
The commissioning of the equipment however stalled after the immigration officials failed to handle and operate the equipment.
Efforts by Ezra Mugerwani, a technical officer from the Uganda Police Force, to test the equipment also failed, because the officers at the border posts could not respond, prompting Mugerwani to raise the Express Automation Company which installed the equipment.
An Express Automation operator however assured the minister and Immigration Board members that Immigration Officers feared to touch the equipment.
Matia Kasaija said he would only commission the equipment after he has ascertained that the Immigration Officers can operate it.
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Kasaija later launched an immigration procedure manual a set of guidelines on policies and procedures for Immigration Officers while doing there work. The manual which were printed with the help from the International Organization for Migration will be disputed to all Immigration officers in the country.
The Minister said they had computerized the border posts of Malaba, Entebbe, Katuna and Busia. He said that it's now possible to track immigrants and know who is wanted or is a potential criminal.
Government is currently streamlining the operations of Directorate of Immigration to enable it function efficiently and effectively.