UCC relaxes stance on fake phones; focuses on sensitization

1978 Views Kampala, Uganda

In short
Kalembe adds that Fake phones brought in by the traders should be returned back to the country of origin as UCC is finalizing specifications of purchasing ICT equipment’s in the country. He however advises buyers to always scrutinise the product and ensure that they are buying original products

The Uganda Communications Commission (UCC) says it will spend about 6 months sensitizing people on counterfeit phones before it can finally block them.

The Communications regulator, last year stated that it will block counterfeit phones with effect from January 31, 2013 but has to date been silent on the matter.

Speaking to Uganda radio Network, Isaac Kalembe the media relations specialist with UCC said their core objective is consumer protection and satisfaction hence the need to sensitize the people first.

He said counterfeit phones do not only bring dissatisfaction to the consumer but they are also a health hazard.

Kalembe adds that Fake phones brought in by the traders should be returned back to the country of origin as UCC is finalizing specifications of purchasing ICT equipment’s in the country.

He however advises buyers to always scrutinise the product and ensure that they are buying original products.

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The commission has also come up with a system in which a buyer can identify fake phones from genuine ones through text messaging

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Our reporter also talked to some individuals with tales on the counterfeit phones on the market. One of them is Aaron Kabanda.

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Patience Kemigisha a sales executive with a company selling phones in Kampala says blocking the phones will build consumer satisfaction since many people have already been disappointed with counterfeits